Help Center
Students & Guardians
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How do I find and join a school?
How do I enroll in a class?
How do free trial classes work?
What does "Waitlisted" mean?
A spot opened up in a paid class — what happens next?
How do I drop a class?
Where can I see my attendance record?
What are progress levels?
How do I fill out a form my school sent me?
Where do I see school announcements?
Where do I see school events and RSVP?
How do I register and pay for a paid event or seminar?
An event add-on requires a form — where do I fill it out?
How do I claim a profile my parent created for me?
How do I add my child as a managed profile?
What happens to my child's profile after they claim it?
How do I switch between child profiles?
How does a school membership work?
Can I pay my membership in cash?
How do I switch between paying by card and cash?
What does "past due" mean for my membership?
Why does a class say "Start membership to enroll"?
How do I buy something from the school store?
Can I pay monthly class tuition in cash?
How do I switch a class between card and cash tuition?